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TERMS & CONDITIONS

1. Use of Services

  • CHOICEBY provides brand support, vendor connections, and production management services.

  • You agree to use our platform only for lawful purposes and in compliance with these Terms.

  • You are responsible for the accuracy of any information you submit (e.g., project details, files, payments).

2. Accounts

  • To access certain services, you must create an account with accurate and complete information.

  • You are responsible for keeping your login credentials secure.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Payments

  • Payments are processed securely through third-party providers (Stripe, PayPal, etc.).

  • All fees, deposits, and balances must be paid according to the project agreement.

  • Failure to pay on time may result in project delays or termination.

4. Vendor & Creator Relationships

  • CHOICEBY acts as a bridge between creators and vendors.

  • We are not responsible for delays, defects, or disputes directly caused by third-party vendors.

  • However, we take steps to ensure vendors are vetted and projects are managed transparently.

5. Intellectual Property

  • You retain rights to your brand, designs, and content submitted through CHOICEBY.

  • By using our services, you grant us limited rights to use submitted materials solely for project execution and marketing (with your consent).

6. Limitation of Liability

  • CHOICEBY is not liable for indirect, incidental, or consequential damages.

  • Our liability for direct damages will not exceed the total fees paid to CHOICEBY for the specific project.

7. Termination

  • You may stop using our services at any time.

  • We may suspend or terminate access if you violate these Terms, misuse the platform, or engage in fraudulent activity.

8. Governing Law

  • These Terms are governed by the laws of California, USA.

  • Any disputes shall be resolved under the jurisdiction of courts located in Los Angeles County, CA.

9. Changes to Terms

  • We may update these Terms at any time. Updates will be posted here with a new “Effective Date.”

10. Refunds & Cancellations

  • All payments made to CHOICEBY are non-refundable.
    Once a project is signed off, or a sample is approved and a purchase order/deposit is issued, the order becomes non-cancelable and non-refundable. Any post-approval changes may result in additional costs and schedule delays.

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